A Model for Inter-Organizational Business Process Integration

The present paper proposes an integrated model for interorganizational business process integration. The model does not just tackle the execution of processes, but takes into account also the integration process itself, which has turned out to be a key cost driver in many integration projects. After the identification of the market needs, the state of the art is illustrated in terms of technologies and methodologies that facilitate business process integration. Based on this, the model is decomposed into three different layers: ‘integration phases’, ‘level of implementation’ and ‘actor roles’. The paper concludes with an integrated view on the model and the identification of current shortcomings and future fields of research.